Test Bank for Business and Professional Communication, KEYS for Workplace Excellence, Kelly M. Quintanilla & Shawn T. Wahl, 4th Edition

Test Bank for Business and Professional Communication, KEYS for Workplace Excellence, Kelly M. Quintanilla & Shawn T. Wahl, 4th Edition

ISBN-13: 9781506369594
ISBN-10: 1506369596
Edition: 4th Edition

This Test Bank, Business and Professional Communication, KEYS for Workplace Excellence, Kelly M. Quintanilla & Shawn T. Wahl, 4th Edition, has 10 Chapters.

CONTENTS :

1. BUSINESS AND PROFESSIONAL EXCELLENCE IN THE WORKPLACE
2. VERBAL AND NONVERBAL COMMUNICATION
3. LISTENING
4. RÉSUMÉS, INTERVIEWS, AND NEGOTIATION
5. GETTING TO KNOW YOUR DIVERSE WORKPLACE
6. INTERPERSONAL COMMUNICATION AT WORK
7. STRENGTHENING TEAMS AND CONDUCTING MEETINGS
8. TECHNOLOGY IN THE WORKPLACE
9. BUSINESS AND PROFESSIONAL WRITING
10. LEADERSHIP AND CONFLICT MANAGEMENT
11. INFORMING AND PERSUADING
12. SPEECH DESIGN
13. DELIVERING A SPEECH WITH PROFESSIONAL EXCELLENCE
14. WORK–LIFE BALANCE